Hello!

My name is Darko.

Sometimes my thoughts fit within 140 characters while other times '1000 words' packed into a single photo is not enough to express myself.

A wise man (Batman) once said: “It’s not who you are underneath, it’s what you do that defines you!”

So here is what I do and what defines me:

Tourism

My work revolves around tourism. Need a place for your summer vacation? Maybe a web app to manage your property bookings? Or simply some verified renting advice? - I am your Go To guy!

Learn More

Photography

'Life is like a camera… Focus on what’s important, capture the good times, develop from the negatives, and if things don’t work out take another shot.' And I don't discriminate - both SLRs and smartphones are good for me!

View photos

Cooking

I do not remember when I started cooking but to this day I enjoy it very much. And why I cook? Well that is easy - 'We all eat and it would be a sad waste of opportunity to eat badly!'

View Recipes

Resume

Short version of my resume can be viewed below. For extended version please visit my LinkedIn account.

Employment

2003

Present

Kruna d.o.o.

General Manager

My Role: I was in charge of monitoring and ordering supplies, maintaining the quality of service, maintaining business books and training new workers. I was also in charge of direct sales and completing deals with all foreign and internet customers. Later on, as a side project I founded a web developing company that developed VELUMrent which is now a integral part of Kruna d.o.o.'s business.

My Work: I have implemented advance booking software, significantly improved response quality and time, implemented new polices and procedures for dealing with guests and managed and maintained business relationships with old and new partners. I started the first tourism blog in the region that aimed to improve homeowners businesses with proven renting tips and tricks. While in charge of CM activities Vila Kruna was covered as one of the top 5 Croatia tourism companies in 2010.

2006

2009

Polar d.o.o.

Sales and Support Representative

My Role: I have started as Support Representative. Later on I was promoted to Help Desk Administrator, Help Desk Supervisor and Sales Representative. I earned the right to support customers over Polar’s live chat and was actively involved in development of some new Polar products.

My Work: In three years, as I worked for Polar, I have completed more than 1600 official incidents, had more than 1670 live chats of which 90% were with foreign English based customers. I have completed 55, created 40 and supervised 6 company projects and also worked on more than 200 other company tasks.

Skills

Lateral thinking

Having experience in more than one business field always helps me to easily offer a unique view and a solution for the problem at hand

Public speaking and writing

Years of business and personal blogging shattered every fear of sharing my opinion publicly and public criticism that follows

(Social) Business Acumen

When you do business with people 'face to face' there is no time for second opinions - choices you make are the choices you will have to stick to

Photo-folio

Couple of my favorite photos can be viewed here. For full sized versions and evan more photos follow me on 500px and Instagram, or follow the link presented with each photo by clicking 'More information' when you hover over it.